In today's career environment the common resume is just not enough to create an opportunity for genuine professional connections. To all the recruiters and hiring managers out there, please look beyond the resume
Most recent work experiences
CUSTOMER SUCCESS MANAGER
CUSTOMER SUCCESS MANAGER
CUSTOMER SUCCESS MANAGER
Tribute Technology
2023-Present
International customer success manager for SAAS company calling on small, midsize, and enterprise accounts with a focus on customer onboarding, retention, and education to ensure growth for company and customer in the death care profession
MEMBER SUCCESS ADVOCATE
CUSTOMER SUCCESS MANAGER
CUSTOMER SUCCESS MANAGER
FLORAL TRANSWORLD DELIVERY 2020-2023
Strategic customer success management for SAAS company through direct coaching, customer onboarding, and customer retention, with an emphasis on education of tech programs to members, in order to promote revenue growth and increase long term customer retention percentages.
FIELD ACCOUNT MANAGER
CUSTOMER SUCCESS MANAGER
FIELD ACCOUNT MANAGER
FLORAL TRANSWORLD DELIVERY 2019-2020
Drive sales, manage strategic account planning, and development of customer relationship to ensure member retention with a strong emphasis on driving new member sales and hitting revenue growth targets across a multiple state territory
ADDITIONAL WORK EXPERIENCE
Sales Experience
- B2B Inside sales experience in the hydraulics industry
- B2B Outside sales to large scale "big box" stores in landscaping industry
- B2B Inside Sales in the flooring and construction industry managing commercial contractor accounts
- B2C Inside sales in the home improvement sector
- B2C inside hydraulics sales
Management Experience
- Team Management of service department
- Team Management of sales and merchandising teams
- B2B Sales Management experience
- Returned Merchandise and warranty claims management
- Account Management, including enterprise accounts
- International and multi state Territory management
Entrepreneurial Experience
- -Small scale sustainable farming, managing sales and client relations in the food service industry
- -Over 30 years as a freelance visual artist, woodworker, sculptor, and furniture maker, managing sales & client relations in the following industries...
- -Hunting and shooting sports industry
- -Home Decor
- -Motorcycle & Power sports industry
- -Tattooing industry
Other Notable Experience
- -K-12 Teaching experience
- -Various Construction application experience, such as painting, fire suppression sprinkler installation, sign painting & installation
- -Manufacturing experience in the door and window industry
- -Manufacturing Quality control
- -Retail Merchandising
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